Working Smarter with AI
Optimizing Copilot usage & designing your own AI agent
About This Webinar
Microsoft Copilot is already deployed across Itergy’s Microsoft environment, supported by defined AI usage rules and governance. However, how teams use Copilot and the value they extract from it varies significantly. This internal webinar focuses on moving from basic Copilot usage to optimization. The session explains how Copilot is provided and governed at Itergy, why AI guardrails exist, and what safe experimentation means in practice. It also introduces the correct mental model for AI agents, clarifying how they differ from chat-based AI tools and how they fit into existing governance frameworks. The goal is to enable smarter, faster, and more consistent use of AI in daily work without increasing organizational risk.
Who Should Attend
- IT, Managed Services, and Delivery teams
- Internal employees using Microsoft Copilot
💡 Key Takeaways
- How Copilot is provided and governed at Itergy
- What safe experimentation with AI looks like in practice
- How to move from basic Copilot usage to optimization
- Clear mental models for AI agents vs. chat-based AI
- How AI fits within existing identity and governance controls
Meet Your Speakers
Ralph Loewen
President
Itergy
Ralph Loewen is the President of Itergy, where he provides executive leadership and strategic direction across the organization. With extensive experience in enterprise technology services and digital transformation, Ralph focuses on helping organizations modernize their platforms, improve operating efficiency, and deliver better outcomes through cloud, data, and Microsoft-based solutions. He regularly works with internal teams and clients to align technology initiatives with business strategy and long-term growth objectives
Nancy Lodge
Engagement Manager
Itergy
Team player with excellent customer support skills. Able to act fast and follow through until the job is done.
Session Agenda
Copilot at Itergy
What's provided and how it's governed
Ralph Loewen
From Basic Usage To Optimization
Practical ways to extract more from Copilot AI agents
Nancy Lodge
Q&A
Open Discussion
All
Register Now
What You'll Learn
- How Copilot is provided and governed at Itergy
- What safe experimentation with AI looks like in practice
- How to move from basic Copilot usage to optimization
- Clear mental models for AI agents vs. chat-based AI
Featured Speakers
Ralph Loewen
President · Itergy
Nancy Lodge
Engagement Manager · Itergy
Dorra Yacoubi - Moderator
Marketing Events Coordinator · Itergy
